Privacy Policy

Effective Date: April 25, 2020

Thank you for visiting Works Progress Cooperative. We respect your privacy and are committed to protecting your personal information. We are committed to the lawful, fair, and transparent collection and use of personal data. This notice is intended to help you understand how our organization (including our affiliates) collects and uses your personal data, as well as how we share, store, and protect that data. If at any time you have questions about this notice, please let us know.

When This Notice Applies

Our sites
The following Privacy Policy applies to personal data we collect, including through our websites, mobile apps, online portals, electronic forms, surveys, and other events (collectively, “our sites”).

Supplemental privacy notices
This notice may be supplemented by a supplemental privacy notice applicable to a particular interaction with us, which may be either embedded in this notice or made available to you separately. We will tell you when a supplemental privacy notice applies.

Links to third-party sites
This notice does not apply to any third-party sites that may link to, or be accessible from, our sites. Your interactions with these sites are governed by the third parties’ applicable privacy notices, statements, or policies. We are not responsible for the content or privacy practices of third parties or other users. We encourage you to read them.

What Data We Collect About You

Works Progress requests different types of personal information from you, depending on the services you use and your relationship with us.

We collect your personal data when you voluntarily provide it to us. For example, you may give us: your email address, country of residence, and areas of interest if you choose to receive newsletters, updates, or other information from us; your contact information, and any other personal data you choose to include, if you email, text, or instant message us, or contact us through our sites; and any personal data contained in, or included with, any membership documents, feedback, comments, photos, videos, or other information you submit via online portals, forms, surveys, or interactive portions of our sites.

We may collect the following categories of information, depending on the services that you use:

  • Contact Information, including your name, mailing address, phone number, email address and other information that enables us to contact you;
  • Verification information (for mailbox users only), including a photo ID or government issued identification, and date of birth;
  • Professional information, including your company name and your title;
  • Payment information, including your credit or debit card details, bank information, and payment or other information required when you make a purchase;
  • Intellectual property, if you voluntarily provide links for our member directory, including logos, website, and social sites that you own or manage;

It is always your choice whether to provide this personal data. However, some personal data must be provided to purchase membership or other services at Works Progress (such as to become a member, sign up for a newsletter, apply for a job, or register to participate in one of our events), so the decision not to provide information might limit or eliminate certain functions of our sites or your ability to participate. Please do not disclose more personal data than is requested.

Personal data you provide about others
Do not provide personal data about others unless you are authorized or required to do so by contract or applicable law. You may provide personal data on behalf of another person if you have provided them with a copy of this notice and any applicable supplemental privacy notice and obtained their explicit consent. We may ask you to provide evidence of that notice and consent.

Data we receive from third parties and other sources
We may receive personal data about you from other sources, including your company/organization, professional references, publicly-available sources, third-party analytics providers, and other third parties. For example, we may receive your personal data if: someone at your company/organization designates you as a contact person for that company/organization or includes information about you in membership documents; another visitor includes it in any feedback, comments, photos, videos, or other information submitted via online portals, electronic forms, surveys, or interactive portions of our sites; or one of our employees or service providers provides or a third party acting on apparent authority provides it to us when registering you to access our facilities or our sites, apply for a job, or participate in one of our events.

Data we collect automatically, including cookies and similar technologies
We may collect some personal data automatically. For example, when you visit a Works Progress site, we may collect your Internet Protocol (IP) address, Internet Service Provider (ISP), and browser type and language. While this may be used to infer an approximation of your location when using certain features of our sites, we do not log IP addresses to track your session. We also may use cookies and similar technologies to collect data about your interaction with our sites, including referring webpage, pages visited on our sites, and crash data. Visitors who do not wish to have cookies placed on their computers or mobile devices should deny cookies by configuring their respective browsers to do so. If cookies are denied, certain features of our sites may not function properly.

Special categories of data
We will not intentionally collect any “special categories of data” under the EU General Data Protection Regulation (GDPR) without your explicit consent for one or more specified purposes or as otherwise permitted or required by applicable law. Special categories of data include personal data (a) revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership; or (b) concerning health or data concerning a natural person’s sex life or sexual orientation. Works Progress only tracks and maintains “special category” information to use in aggregate to determine the effectiveness of our advertising campaigns, compare data with the coworking industry, or to determine if we are doing our best to make our workspaces equitable. We never use “special category” information for the purposes of personal identification nor provide it with your personal identification attached.

Our sites are not intended for minors (individuals under the age of 13, or equivalent minimum age depending on jurisdiction), and we do not knowingly collect personal data from minors. If you become aware of any personal data we have collected from a minor, please contact us. If we learn that we have collected personal data from a minor, we will take steps to delete the data without notice as soon as possible.

How We Use Your Data

Legal bases under the GDPR
If you are in the European Union, we will collect and use your personal data only if we have one or more legal bases for doing so under the GDPR. The legal bases depend on your interaction with us and our sites. This means we collect and use your personal data only where: you have given your consent for one or more specific purposes; it is necessary to perform a contract we are about to enter into or have entered into with you; it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests; it is necessary to protect the vital interests of you or another natural person; or it is necessary to comply with a legal obligation. We will indicate in brackets the legal basis or bases on which we are relying following each purpose. Where we are relying on consent as the legal basis, we will notify you and seek additional consent before using your personal data for a new purpose that is inconsistent with the original purpose for which we collected it.

We may use your personal data to: send you information you have expressly chosen to receive [with your consent]; review and respond to requests for our services, feedback, comments, photos, videos, or other information you submit via online portals, electronic forms, surveys, or interactive portions of our sites [for our legitimate interests and/or to perform a contract with you]; administer and inform our advertising strategies and outreach activities [for our legitimate interests]; administer, safeguard, and improve our sites, systems, facilities, events, and other business operations [for our legitimate interests]; protect our rights and the safety of others [for our legitimate interests]; contribute to our archive of information in the public interest [for our legitimate interests]; and/or comply with applicable law, court order, subpoena, or legal process served on us [to comply with legal obligations].

Additional purposes
We may use your data in aggregate, in a non-identifiable method, for program evaluation and reporting. Additional purposes for using your personal data may be described in a supplemental privacy notice.

Data Sharing

It is our policy not to disclose any Personal Information we collect to third parties for direct marketing purposes under any circumstances. We may share your data when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a written government request, such as in the following situations:

Employees, agents, affiliates, service providers, and partners
We may share your personal data with our employees, agents, and affiliates who have a business need to know, our service providers (including consultants, contractors, vendors, and out-sourced service providers) to process it for us based on our instructions and for no other purpose, and with partners that are collaborating with us to fund projects or host events. We do not share your personal data with any third party (including our service providers) for marketing purposes. If you believe personal data you provided to us is being misused by a third party, please contact us right away.

Other visitors to our sites
If you submit feedback, comments, photos, videos, or other information to interactive portions of our sites, such submission may be made publicly available to anyone who visits those areas of our site. Other visitors may access, re-post, or use such submission. Even if you remove or delete your submission, copies may remain in cached or archived areas of our sites or retained by other visitors. Please use your discretion when submitting personal data in these contexts.

Law enforcement
We may share your personal data with law enforcement, other government agencies or authorities, or third parties as required by applicable law, court order, subpoena, or legal process served on us.

How We Store and Protect Your Data

Storage and transfers
Your personal data may be stored in your region or in any other country where we or our service providers have facilities. We may also allow employees and service providers located around the world to access personal data as provided in this notice. If you are in the European Union, we will work with providers to ensure your legal rights and protections travel with any such “transfer” of your personal data outside the European Economic Area, Switzerland, or Canada. We do this by signing “standard contractual clauses” approved by the European Commission that give personal data the same protection it has in the European Union, and/or requiring that our service providers be certified under the EU-US Privacy Shield Framework or Swiss-US Privacy Shield Framework, as applicable.

Storage period
We will store your personal data until it is no longer needed to fulfill the purpose(s) for which it was collected or as otherwise required or permitted by law. After such time, we will either delete or anonymize your personal data or, if this is not possible, we will securely store your personal data and isolate it from any further use until deletion is possible. We may dispose of any data in our discretion without notice, subject to applicable law. Please contact us if you would like more details regarding our retention periods for different categories of personal data. You may update your data or preferences or ask for your data to be deleted by filling out this form.

As the transmission of data via the internet is not completely secure, we cannot guarantee the security of your information transmitted to our sites and any such transmission is at your own risk. However, we maintain appropriate technical and organizational measures, including performing regular self-assessments, to prevent unauthorized disclosure of, or access to, personal data. We limit access to personal data and require that employees authorized to access personal data maintain the confidentiality of that data. We hold our service providers to at least the same data privacy and security standards to which we hold ourselves.

Third Party Sites Used in the Collection and Storage of Personal Data

Collection and storage of personally-identifiable information (“personal information”):

Works Progress uses the following tools to collect personal information, which are stored by Works Progress for internal purposes:

  • Nexudus CRM is used to collect and store personal information voluntarily provided when you register with Works Progress for our services, for our newsletter, to be on our wait lists, or to contact us for any reason. You can find out more about the Nexudus privacy policy here.
  • Mailchimp also stores how visitors use email, including if and when users open email and which links within the email a user clicks. You can find out more about the Mailchimp privacy policy here.
  • is our primary payment gateway. Authorize is a trusted payment gateway that is fully PCI compliant and is accredited by the Better Business Bureau. You can find out more about the Authorize privacy policy here.
  • Additional third party platforms, from time to time, may be be utilized by Works Progress in order to process and manage your data.

Collection & storage of non-personal information:

For each visitor to this website, our web servers may automatically recognize and collect information that does not identify you personally (“Non-Personal Information”), such as in-bound domain names, your computer’s IP address, the type of browser in use and pages viewed. This data tells us which pages our users visit and what information they volunteer, such as survey information and/or site registrations.

  • We use Google Analytics, which installs cookies on users’ browsers, to understand the performance of our sites and content contained within including, but not limited to: number of visits and average time spent either to a single page or the entire site, number of pages viewed per session, or the sequence of pages visited. We may also customize site structure or navigation as well as certain web content based on these data as well as your browser type, bandwidth or other settings to optimize your site experience. Google Analytics also collects information about the devices that are used to access our site, including computer type (Windows or Mac), screen resolution, operating system and version, device manufacturer and model, language, and Internet browser type and version. Google uses these data to reports web trends.
  • We may also use cookies to record past activity on our web site in an effort to provide better and faster service upon your return visits to this web site, like suppressing a promotional lightbox after it has been closed by the user. We may also customize certain web content based on your browser type, screen dimensions, bandwidth or other settings to optimize your site experience.
  • We may use Google AdWords to display text ads at the top of Google keyword searches. Anonymized information on specific keywords typed is provided.
  • We use YouTube to host video content on Analytics for this platform include aggregated and anonymized data on length and location of views, basic demographic details, and engagement rates.

How You Can Access and Control Your Data

Access and control
Generally, newsletters, auto-generated emails, and updates from us will include links to access, correct, or delete your personal data and to manage any subscriptions directly. If you wish to obtain confirmation that we hold personal data about you, access, correct, or delete your personal data, withdraw any consent you previously provided to us, or object to or restrict our processing of it in any other context, please click here. We will respond to all legitimate requests within 30 days.

Other rights
To the extent provided by applicable laws (including the GDPR), you also may have the right to have the data or content deactivated, blocked, anonymized, or deleted, as appropriate, request and receive a copy of the personal data you have provided us and to transmit this data to a third party, and lodge a complaint with the applicable data protection authority. To exercise any of these rights that you are not able to do directly, please click here.

How to Contact Us

Works Progress
8001 14th Avenue Northeast suite A
Seattle, WA 98115
Phone: (206) 466-1624

California Residence

It is our policy not to disclose any personal information we collect to third parties for direct marketing purposes under any circumstances. However, California civil Code Section 1798.83 requires that all California residents be afforded the option to exercise their choice of whether personal information may be shared with third parties for direct marketing purposes or not, as well as to receive information specified in the statute if personal information is disclosed to third parties for direct marketing purposes. Accordingly, if you are a California resident and you wish to inform us whether you permit or refuse the sharing of your personal information with third parties for direct marketing purposes, or if you wish to request certain information if your personal information were to be disclosed to third parties for direct marketing purposes, please contact us as described in the section “How you can access and control your data.”

Cross Border Transfers

Your personal information may be stored and processed in any country where we have service providers, and by using our sites or by providing consent to us (where required by law), you agree to the transfer of information to countries outside of your country of residence, including to the United States, which may provide for different data protection rules than in your country.

Changes to this Privacy Policy

We reserve the right to modify or supplement this policy at any time. If a material change to this policy is made, we will post a notice on the home page, and any changes to the policy will be posted on this page.


If you have any questions about our privacy statement or the practices of this site, please contact us at

Effective Date: This privacy policy will go into effect on April 25th 2020.

May 25, 2018: Initial policy added
April 25th 2020: Updated contact information and business name to reflect current information
November 20th 2023: Updated payment processor and third-party privacy policy links